FAQ – Frequently Asked Questions

What is Mistri Seba?

Mistri Seba is a digital platform that connects customers with skilled technicians, engineers, construction workers, and technical professionals across Bangladesh. It helps users easily find verified professionals for repair, construction, engineering, and other technical services.

How does Mistri Seba work?

Mistri Seba allows professionals to create detailed profiles with their skills, experience, and work portfolios. Customers can browse these profiles, review their work, and directly contact the professional who best fits their needs.

Is Mistri Seba free to use?

Yes. Customers can browse professional profiles and explore service categories on Mistri Seba for free. Any service agreement or payment is arranged directly between the customer and the professional.

How can professionals join Mistri Seba?

Skilled technicians, engineers, and service providers can register on the platform by creating a professional profile and submitting their information, experience, and portfolio. In some cases, identity verification such as National ID (NID) confirmation may be required.

Are the professionals verified?

Mistri Seba encourages identity verification for professionals through NID and profile information checks. This helps increase trust and transparency on the platform.

Does Mistri Seba provide the services directly?

No. Mistri Seba does not directly provide repair, construction, or technical services. The platform only connects customers with independent professionals who offer these services.

How do I contact a professional?

Customers can explore professional profiles and use the provided contact information to directly communicate with the service provider.

Can I compare different professionals?

Yes. Mistri Seba allows users to browse multiple professional profiles, review portfolios, and compare skills before choosing the right expert.

What services can I find on Mistri Seba?

Mistri Seba includes professionals from several technical sectors such as appliance repair, construction and renovation, engineering consultancy, delivery and logistics, machine operations, and vehicle repair services.

How can I report a problem or suspicious profile?

If you notice any suspicious activity or incorrect information on a profile, you can contact the Mistri Seba support team through the contact page on the website.