Privacy Policy – Mistri Seba

At Mistri Seba, accessible from mistrseba.com, protecting the privacy of our users is one of our top priorities. This Privacy Policy document explains what information we collect, how we use it, and how we protect your data when you use our platform.

By using Mistri Seba, you agree to the terms described in this Privacy Policy.

Information We Collect

Mistri Seba collects certain types of information to provide better services for both customers and professionals.

Personal Information
When professionals register on our platform, we may collect personal details such as name, phone number, location, professional category, work experience, portfolio information, and National ID (NID) verification details.

Account Information
When users create an account or submit inquiries, we may collect information such as name, contact details, and communication records.

Technical Information
We may automatically collect technical data such as IP address, device type, browser type, pages visited, and time spent on our platform to improve user experience and website performance.

How We Use Your Information

The information collected by Mistri Seba is used for the following purposes:

• To create and manage professional profiles on the platform
• To connect customers with verified technicians and service providers
• To verify the identity of professionals through NID verification
• To improve platform functionality and user experience
• To communicate with users regarding inquiries, updates, or service information
• To maintain platform security and prevent fraud or misuse

Professional Profile Information

Professionals who register on Mistri Seba may create public profiles that include their name, service category, work experience, portfolio images, and service location. This information may be visible to customers browsing the platform to help them choose the right professional.

Identity Verification

To maintain trust and security, Mistri Seba may require National ID (NID) verification or identity confirmation for professionals registering on the platform. This information is used only for verification purposes and is handled with strict confidentiality.

Cookies and Tracking Technologies

Mistri Seba may use cookies and similar tracking technologies to improve website performance, remember user preferences, and analyze how visitors interact with the platform.

Users can choose to disable cookies through their browser settings if they prefer.

Data Protection

We take reasonable security measures to protect user data from unauthorized access, misuse, or disclosure. However, while we strive to protect your information, no online platform can guarantee complete security.

Third-Party Services

Mistri Seba may use third-party services such as analytics tools or hosting providers to improve our platform. These services may collect limited technical information in accordance with their own privacy policies.

External Links

Our platform may contain links to external websites or service providers. Mistri Seba is not responsible for the privacy practices or content of those external websites.

Children’s Information

Mistri Seba does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal information on our platform, please contact us and we will remove the information promptly.

Changes to This Privacy Policy

Mistri Seba may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Users are encouraged to review this page periodically for updates.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us through the official contact information provided on our website.